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Terms of Service

Please read these terms carefully

Last Updated: February 9, 2026

These Terms of Service ("Terms") govern your use of dpcrowley.com (the "Site") and the services offered by Dan Crowley ("we," "us," or "our"). By accessing or using our Site, you agree to be bound by these Terms.

Important: Please read these Terms carefully. If you do not agree, do not use our Site or services.

Services Description

We provide fractional Chief Operating Officer (COO) services, operational consulting, and AI automation implementation for small and medium-sized businesses. Our services include:

  • Operational audits and assessments
  • Process design and implementation
  • AI-powered automation solutions
  • Strategic planning and execution support
  • Team training and development

Specific services and deliverables are defined in individual engagement agreements.

Use of Website

Acceptable Use

You agree to use our Site only for lawful purposes. You may not:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful code or malware
  • Attempt to gain unauthorized access to our systems
  • Use automated systems (bots) to access the Site without permission
  • Collect or harvest information about other users

Account Security

If you create an account or provide information through our forms, you are responsible for maintaining the confidentiality of your information and for all activities that occur under your account.

Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of dpcrowley or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

Service Engagement

Consultation and Discovery

Initial strategy meetings and consultations are for informational purposes only. They do not create a client relationship or obligation on either party until a formal engagement agreement is signed.

Engagement Terms

Formal service engagements are governed by separate written agreements that specify:

  • Scope of work and deliverables
  • Pricing and payment terms
  • Timeline and milestones
  • Confidentiality obligations
  • Termination conditions

Independent Contractor

We provide services as an independent contractor, not as an employee, partner, or joint venture. We retain full control over how we perform our services.

Founder Freedom Audit

Our free operational audit tool provides estimates and recommendations based on:

  • Information you provide
  • Industry benchmarks and averages
  • Our professional experience and judgment
Disclaimer: Audit results are estimates only and do not constitute guarantees. Individual results vary based on numerous factors including company size, industry, leadership, and implementation. These projections should not be considered promises of specific outcomes.

Payment Terms

Payment terms for services are specified in individual engagement agreements. Generally:

  • Invoices are due within 15 days of issuance
  • Late payments may incur a 1.5% monthly interest charge
  • Services may be suspended for non-payment
  • All fees are non-refundable except as specified in engagement agreements

Disclaimers and Limitation of Liability

No Guarantees

We do not guarantee specific business outcomes. While we strive to deliver exceptional value, business results depend on many factors beyond our control including:

  • Client implementation and follow-through
  • Market conditions
  • Competitive landscape
  • Internal team capabilities
  • Resource availability

As-Is Basis

Our Site and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages arising from your inability to use our services
  • Any damages exceeding the amount you paid us in the 12 months preceding the claim

Indemnification

You agree to indemnify and hold harmless dpcrowley, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your use of our Site or services
  • Your violation of any third-party rights
  • Information or content you provide

Confidentiality

We respect the confidential nature of business information. However, formal confidentiality obligations are governed by separate Non-Disclosure Agreements (NDAs) or engagement contracts.

Information shared during initial consultations may not be considered confidential unless covered by a written agreement.

Termination

We reserve the right to terminate or suspend access to our Site and services at any time, without notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Any reason at our sole discretion

Termination of service engagements is governed by individual agreements.

Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Oklahoma, United States, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the American Arbitration Association's Commercial Arbitration Rules, except as otherwise specified in service agreements.

Class Action Waiver

You agree to bring claims only in your individual capacity and not as part of any class or representative action.

External Links

Our Site may contain links to third-party websites (e.g., Calendly, LinkedIn). We are not responsible for the content, privacy practices, or terms of these external sites. Your use of third-party services is at your own risk.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site with an updated "Last Updated" date.

Your continued use of the Site after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any engagement agreements, constitute the entire agreement between you and dpcrowley regarding use of the Site and services.

Contact Information

Questions about these Terms? Contact us:

  • Email: dcrowley@dpcrowley.com
Need Clarification? These Terms are written to be clear and fair. If you have questions or concerns, please reach out before engaging our services.

dpcrowley

Fractional COO services for $2-40M founders who refuse to stay trapped in operational chaos.

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